This Privacy Policy describes how Aletix AI Labs Pte. Ltd. ("Aletix AI", "we", "us", or "our"), a company registered in Singapore (UEN: 202548009H), collects, uses, and protects your personal information when you use our cloud-based AI software and tools ("Services").
Account information. When you create an account, we collect your name, email address, and payment information. If you sign in with a third-party provider (such as Google), we receive your name and email from that provider.
Usage data. We collect information about how you use our Services, including API calls, compute usage, generation requests, features accessed, and timestamps. This data is used for billing, analytics, and improving our Services.
User content. We process content you submit to our Services (such as text prompts and uploaded files) as necessary to provide the requested outputs. We do not use your prompts or outputs to train AI models unless you explicitly opt in.
Technical data. We automatically collect device information, browser type, IP address, and similar technical data when you access our Services.
We use your information to:
We do not sell your personal information. We share your information only in the following circumstances:
We retain your account information for as long as your account is active. Usage data is retained for up to 24 months for analytics and billing purposes. User content (prompts and outputs) is retained only as long as necessary to provide the Services, unless you request earlier deletion.
When you delete your account, we remove your personal information within 30 days, except where retention is required by law.
We implement appropriate technical and organizational measures to protect your information, including encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Depending on your jurisdiction, you may have the right to:
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
Our Services are operated from infrastructure located in various regions. By using our Services, you consent to the transfer and processing of your information in jurisdictions outside your country of residence. We ensure appropriate safeguards are in place for such transfers.
We use essential cookies to maintain your session and preferences. We may use analytics cookies to understand how our Services are used. You can control cookie settings through your browser. Our Services function without non-essential cookies.
Our Services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will delete it promptly.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of the Services after changes are posted constitutes acceptance of the revised policy.
For questions about this Privacy Policy or our data practices, contact us at [email protected].
Aletix AI Labs Pte. Ltd. — see our About page for registered address and contact details.